NOVI, Mich. (WXYZ) – The Visions spa salon in Novi was set to reopen and welcome customers again on May 29, after the stay-at-home order expired.
Now, since Governor Whitmer extended the order on Friday, lounges, as well as gyms and casinos, remain closed until June 12.
Once customers can return, salon owners Anne and Greg Bond have said they should expect many changes in order to maintain the health and safety of not only themselves, but other customers as well. and staff.
Changes will begin as soon as guests enter the lounge – with contactless temperature control at the door. If a customer has a high temperature, they will not be allowed to enter the lounge.
From the gate, patrons will be asked to follow the markings on the ground, providing social distancing by keeping people six feet from each other and moving in one direction.
Most of the doors will be kept open so that customers have to touch as few surfaces as possible.
Visions staff have also undergone additional training since the outbreak to ensure that each stylist maintains increased sanitation procedures.
Anne added that in addition to this, the layout of the lounge has been partially redesigned to meet the new safety guidelines.
“We have acrylic partitions in front of all receptionists as well as in the nail room,” she said.
Since the end of March, Anne and Greg have been reworking the show for its possible reopening, which will now take place after June 12.
“We closed before it was ordered to close. And now I’m ready to open because I feel comfortable with what we have in place, ”Anne told Action News.
The salon also now has large sneeze-proof partitions throughout the salon, hand sanitizing stations and pre-packaged plastic gowns to keep customers and staff touching each other as little as possible.
Food and beverage services previously offered at the show are on hold due to COVID-19.
The sinks are now all six feet apart and all other sinks are covered to ensure clients are seated far enough away from each other.
Greg and Anne had to put salon expansion on hold due to COVID-19, but Greg said the biggest challenge for them as business owners, aside from more than two months without clients, is uncertainty. .
Prior to the outbreak, Visions normally saw around 1,000 to 1,200 clients per week. Greg said they’ve brought back all of their staff with the help of the federal paycheck protection program, but staff retention will depend in part on occupancy of the lounge once it is cleared to reopen.
Regarding security measures, Greg said they’ve done a lot of their own research.
“No indication of what we expect from us with the preventive measures. So we basically paid attention to other states that stayed open or reopened and incorporated pretty much everything that we saw that they were doing, recommending or trying, ”he told Action News.
Visions has thousands of customers they have had to postpone due to the pandemic. The salon not only offers hair and nail services, but also full-service massages and other beauty and body treatments.
Because of the extra sanitation and security measures in place, once the salon reopens, clients should be prepared for appointments to take a little longer, Greg said.
Customers may be asked to wait in their car before their time slot, so as few people as possible are inside the lounge.
Anne said she is confident they can safely reopen as soon as they get the green light.
“We don’t want this to last any longer, but we aren’t making those decisions,” Greg said before the stay-at-home order was extended again.
“We have to change as this changes. And we are ready to do it and learn from it,” Anne told Action News.
Something other than Anne said the staff are getting ready? Addressing some of the “quarantine cuts” that people have imposed on themselves over the past few weeks.
“We may have to make repairs,” she said.
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